- OperatorNovatrix SRL
- Established2023
- Total GamesOver 10,000
- Withdrawal Limit$1,000 per transaction
How to get in touch
Email is the best way to contact the Lucky Wins Casino support team. You can write to us about matters including:
- Account access, profile details and verification questions
- Deposits, withdrawals and other payment-related enquiries
- Questions about bonus terms or promotional conditions
- Technical problems affecting the website or your account
- Responsible gambling requests, including requests for information or support
Contact support by email
Send your message to support@luckywinscasino.wtf and use a clear subject line that briefly describes the issue. To help us review your enquiry faster, include the email address registered to your account or your username, a short description of the problem, and any relevant details about when it occurred.
If your enquiry concerns a technical issue, include screenshots where relevant. Do not send your password or other unnecessary sensitive information. Providing complete and accurate information helps support understand your request and provide more useful guidance.
Support will review your message and respond as soon as reasonably possible, usually within 24 hours. More complex enquiries may require additional checks or information before a complete response can be provided.
